In this month’s article I take a look at team culture – and how to go about creating one you want. Every team develops its own culture. Some are created by design but most are left to evolve organically – guided by the person with…
The case for having a business KPI dashboard is obvious—at least in theory. Think of it this way: you wouldn’t start a long drive without a working speedo, fuel gauge, or satnav. Or if you did there’d be a higher risk of getting fined, stranded…
Imagine two business owners running almost identical businesses.Same market. Same team size. Same revenue. Then, almost overnight, both experience a sudden drop in sales. One immediately tightens their belt and works longer hours.The other starts looking at their systems and their people — asking what…
Whether you’ve had a record-breaking year or a back-breaking one – the festive period is the perfect time to find a quiet spot and reflect. Businesses have a way of repeating lessons that need to be learned – relentlessly and increasingly – until they are…
At face value, this article is for those of you who are actively considering selling your business. Or at the very least interested by what it’s worth. But business valuations should be central to the thoughts of any business owner – at least those with…
If sales is part of your job description – and especially you’re managing sales teams – you’ve probably thought about your style or approach to selling. But have you thought about your customer’s approach to buying? If not, you might want to invest some time…
In this month’s article I finally succumb to talking about mental health during mental health awareness week. It’s not about cures or fixes as such – it’s more a personal perspective that might help you yourself or in your relationships with others. In between trying…
If you had a headache, you might take a paracetamol. But what would happen if you only took 1/16th of a tablet? Not a lot – it wouldn’t touch the sides. I think you can look at marketing the same way and ask the question:…
Sometime around the noughties, ‘business values’ became the must-have corporate accessory. And shortly after that they started to become hackneyed. For many, just the term ‘business values’ will conjure thoughts of noble words, grandiose statements – and hypocrisy. Whether it’s green-washing, ethics-washing or using values…
When it comes to managing employees, one factor I’ve seen repeatedly over the years is the confusion of abdication with delegation. It’s an easy growth-trap to fall into and left unaddressed can spell serious trouble for any ambitious entrepreneur. As businesses grow, the need to…
